Terms & Conditions

By visiting our website, submitting an inquiry, scheduling a consultation, or otherwise engaging with our Services, you confirm that you have read, understood, and agree to be bound by these Terms. These Terms apply to all users and visitors who interact with the Dr. Pugh & Company platform in any capacity.

Dr. Pugh & Company provides business-growth education, diagnosis, advisory, implementation support, and certain private or referral-based services. We support small businesses across areas including growth strategy, marketing, operational structure, and implementation.

We are not a lender, financial institution, investment advisor, law firm, or accounting firm. Nothing on this website or communicated through our Services constitutes financial, legal, tax, or investment advice. Advisory support is informational and strategic in nature.

Where private or referral-based services are provided as part of our advisory work, we may refer clients to relevant third-party service providers. Any decisions, approvals, or outcomes related to those third parties are entirely at their discretion and are not guaranteed, implied, or endorsed by Dr. Pugh & Company.

Engagement with Dr. Pugh & Company's advisory services does not guarantee any specific business outcome, growth result, revenue improvement, marketing performance, or operational efficiency. Results vary based on individual business circumstances, market conditions, and factors outside of our control.

Any case studies, examples, or references to business progress shared through our platform are illustrative only and should not be interpreted as a promise or projection of your own results.

When submitting information through our platform — including inquiry forms, intake questionnaires, or consultation requests — you represent that all information provided is accurate, complete, and not misleading to the best of your knowledge.

Providing false or materially inaccurate information may result in the limitation or termination of advisory services at our discretion.

You agree to use our website and Services only for lawful purposes and in a manner consistent with these Terms. You may not:

• —Use our Services for any unlawful, deceptive, or fraudulent purpose.
• —Attempt to gain unauthorized access to any portion of our platform or systems.
• —Transmit viruses, malware, or any other harmful code through our website.
• —Reproduce, redistribute, or commercially exploit any content from our platform without prior written consent.
• —Use automated tools to scrape, crawl, or extract data from our website.

All content on the Dr. Pugh & Company website — including text, design, graphics, logos, trade names, frameworks, and service marks — is the exclusive property of Dr. Pugh & Company and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, transmit, display, publish, or sell any content from this website without prior written consent. Unauthorized use of our intellectual property may result in legal action.

Our website may contain links to third-party websites, tools, platforms, or resources for informational or referral purposes. Dr. Pugh & Company does not endorse, control, or assume responsibility for the content, privacy practices, or availability of third-party sites or services.

Your use of third-party platforms is governed by their own terms and policies. We encourage you to review those policies independently before engaging.

To the fullest extent permitted by applicable law, Dr. Pugh & Company, its principals, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of our Services or website, including but not limited to:

• —Business decisions made in reliance on advisory information provided through our platform.
• —Outcomes associated with third-party service providers to whom you were referred.
• —Interruptions, errors, or delays in the availability of our website or services.
• —Unauthorized access to submitted information despite reasonable security practices.

Our total aggregate liability shall not exceed any fees paid by you to Dr. Pugh & Company in the twelve (12) months preceding the claim, if any.

You agree to indemnify, defend, and hold harmless Dr. Pugh & Company and its respective officers, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from: (a) your use of our Services; (b) your violation of these Terms; (c) your submission of false or inaccurate information; or (d) your violation of any applicable law or third-party rights.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall first be subject to good-faith negotiation between the parties.

If a dispute cannot be resolved informally, it shall be submitted to binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction.

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of our Services following any update constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

Questions regarding these Terms may be directed to: